Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the Right Hand Rhino website (https://righthandrhino.com) and the services we provide, including our text messaging (SMS) communications program. By using our website, requesting a quote, or opting in to receive text messages from us, you agree to these Terms.

Who We Are

Right Hand Rhino ("Right Hand Rhino," "we," "us," or "our") provides commercial window washing, pressure washing, and high dusting services to businesses. We operate in multiple markets, including Oklahoma City, Las Vegas, Chattanooga, Huntsville, Jacksonville, Tampa, Orlando, Ft. Myers, and Charleston. Our mailing address is PO Box 316, Thompson Station, TN 37179.

Use of Our Website

You may use our website to learn about our services, request a quote, and communicate with our team. You agree not to misuse the site, interfere with its operation, or submit false or misleading information through any form.

Quotes, Service Agreements, and Scheduling

Quotes provided through our website or by our team are estimates and are not binding until confirmed in a service agreement or work order. Service scheduling, scope of work, and pricing for a specific job are governed by the agreement between Right Hand Rhino and the customer for that job, which controls over these general Terms in the event of a conflict.

Billing and Payment

Invoices are issued according to the terms agreed with each customer. Late or unpaid balances may be subject to our standard collections process. Questions about an invoice or account balance should be directed to accounting@righthandrhino.com.

Text Messaging (SMS) Program Terms

If you provide your mobile phone number and opt in, Right Hand Rhino may send you text messages related to:

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  Appointment confirmations and scheduling updates.
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  Service and job status updates.
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  Invoicing and account communications.
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  Customer service responses to your inquiries.

Message frequency varies depending on your account activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You can cancel text messaging at any time by texting "STOP." After you send "STOP," we will send you a message confirming that you have been unsubscribed, and you will not receive any further messages unless you opt in again. If you need help at any time, text "HELP" or contact us at accounting@righthandrhino.com.

For details on how we handle information collected through this program, including our commitment not to share text messaging opt-in data with third parties for marketing purposes, please see our Privacy Policy.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Right Hand Rhino or its licensors and may not be used, copied, or reproduced without our prior written permission.

Disclaimer of Warranties

Our website and the information on it are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the website will be uninterrupted or error-free.

Limitation of Liability

To the fullest extent permitted by law, Right Hand Rhino is not liable for any indirect, incidental, or consequential damages arising from your use of our website or our text messaging program. Our liability for services performed is governed by the applicable service agreement.

Indemnification

You agree to indemnify and hold Right Hand Rhino harmless from any claims, damages, or expenses arising from your misuse of our website or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of laws principles.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about these Terms, contact us at:

Right Hand Rhino
PO Box 316, Thompson Station, TN 37179
Phone: (615) 290-5744
Email: hello@righthandrhino.com